Griddy Sports, Inc. - Terms and Conditions
Effective Date: 10/22/2026
These Terms include an agreement to resolve disputes through individual arbitration rather than in court (Section 15) and describe an auto-renewing subscription (Section 7).
1. Introduction
These Terms and Conditions (“Terms”) are a binding agreement between you and Griddy Sports, Inc., a Delaware corporation (“Griddy,” “we,” “our,” or “us”). They govern your access to and use of the Griddy mobile application (the “App”), the griddy.cc website, and the content, features, and services we offer through them (together, the “Service”).
By creating an account, using the App, or making a purchase, you accept these Terms and our Privacy Policy, which is incorporated by reference. Official rules for Prize Events (Section 8.5) and any other supplemental terms we post for a specific feature (“Additional Terms”) are also part of these Terms and control over them if they conflict. If you do not agree, do not use the Service.
2. Eligibility
You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may use the Service only if a parent or legal guardian reviews and agrees to these Terms on your behalf and supervises your use, including any purchases (Section 6.7). We do not knowingly collect personal information from children under 13; see our Privacy Policy.
You may not use the Service if applicable law prohibits you from doing so, if we have previously suspended or terminated your account, or if you are located in a jurisdiction where the Service is unavailable.
3. Accounts
3.1 Registration. You may play as a guest or register with a verifiable phone number or a supported sign-in provider such as Apple or Google. Accounts cannot be transferred, and we are not obligated to recover an account or its contents if you lose access to it, including a guest account on a device you no longer control. If you register by phone, we send a verification code by text message; standard message and data rates may apply, and you consent to receive account-related texts.
3.2 Accurate information. You agree to provide accurate information and keep it current. We may change or remove any username that is offensive, hateful, obscene, or misleading, that impersonates another person, or that infringes third-party rights.
3.3 One account. You may hold one account. You may not create or operate additional accounts, share your account, or buy, sell, rent, or transfer an account.
3.4 Security. You are responsible for all activity under your account, including purchases, whether or not you authorized it. Keep your device and sign-in methods secure and notify us immediately at support@griddy.cc of any suspected unauthorized access. We are not liable for losses arising from unauthorized use of your account.
3.5 Suspension and termination. We may suspend, restrict, or terminate your account, or remove content, at any time and without notice if we believe you have violated these Terms, engaged in fraud or cheating, or if we consider it necessary to protect the Service or other users. Section 17 describes the effect of termination.
4. User Conduct
You agree not to:
- Harass, abuse, threaten, defame, or harm other users, or use a username, league or team name, or other content that is offensive, hateful, obscene, sexually explicit, or misleading.
- Cheat, exploit bugs, manipulate scoring, rankings, streaks, leaderboards, tournaments, or token balances, or collude with others to do so.
- Use bots, scripts, macros, emulators, modified clients, or other automation or unauthorized third-party software to play or access the Service.
- Create or operate multiple accounts, share an account, or buy, sell, or transfer accounts, Virtual Items, or Promo Codes.
- Use leagues, tournaments, Versus matches, or any other feature to arrange, facilitate, or settle wagers, side bets, or prizes of value among users.
- Reverse engineer, decompile, or disassemble the Service, or attempt to derive its source code, algorithms, scoring logic, or draft probabilities, except where applicable law prohibits this restriction.
- Scrape, crawl, mine, or copy data from the Service, including player card data, leaderboards, and user profiles; access the Service through any interface other than the App; or use any part of the Service to train or develop artificial-intelligence or machine-learning models or competing products.
- Upload or transmit malicious code, or interfere with the integrity or performance of the Service.
- Impersonate any person or entity, or misrepresent your affiliation with Griddy, the NFL, any team or player, or any partner.
- Use the Service for commercial purposes, including advertising or solicitation, without our written consent.
- Violate any applicable law, or help anyone else do so.
We may investigate suspected violations and take any action we consider appropriate, including warnings, content removal, resetting scores or rankings, revoking Virtual Items, and suspending or terminating accounts. Our decisions on conduct and fair play are final.
5. Intellectual Property and License
5.1 Our rights. The Service, including the Griddy name and logos, the App, game design, rules, scoring and chemistry systems, card designs, tiers, draft mechanics, software, artwork, text, and audio, is owned by Griddy or its licensors and protected by copyright, trademark, trade secret, and other intellectual property laws. This excludes Licensed Content (Section 10) and your User Content (Section 5.4). All rights not expressly granted to you are reserved.
5.2 Your license. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on devices you own or control, solely for personal, non-commercial entertainment. You may not copy, modify, distribute, sell, lease, or create derivative works from any part of the Service.
5.3 Trademarks. GRIDDY, GRIDDY PRO, and related names, logos, and slogans are trademarks of Griddy Sports, Inc. You may not use them without our prior written permission, except to accurately identify the Service.
5.4 User Content. You retain ownership of content you submit to the Service, such as usernames, league and team names, and any other content you submit (“User Content”). You grant Griddy a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, display, distribute, modify, and create derivative works from your User Content to operate, promote, and improve the Service, including displaying your username, badges, scores, completed drafts, and gameplay on leaderboards, on your public profile, in Versus matches, and in Griddy marketing. You represent that you have all rights needed to grant this license and that your User Content does not violate these Terms or any third party’s rights. We do not pre-screen User Content, are not responsible for content other users submit, and may remove or modify any User Content at any time without liability.
5.5 Feedback. If you send us feedback, suggestions, or ideas through any channel, including Reddit, Discord, X, support, or the App, you agree that Griddy may use them freely without obligation or compensation to you, and you waive any claim that Griddy’s later features were derived from your submission.
5.6 Infringement claims. If you believe content in the Service infringes your copyright or other rights, email support@griddy.cc with a description of the work, where it appears in the Service, your contact information, and a statement that you have a good-faith belief the use is unauthorized. We may remove content and may terminate the accounts of repeat infringers.
6. Virtual Items and In-App Purchases
6.1 Virtual Items. The Service may offer draft tokens, consumables, cosmetics, flair, and other digital items (“Virtual Items”). Virtual Items are licensed to you, not sold. They have no monetary value, cannot be redeemed for cash or anything of value outside the Service, and cannot be transferred, sold, traded, or gifted except through features we expressly provide. You have no property interest in Virtual Items.
6.2 No gambling. Virtual Items, tournaments, leagues, and rankings are not wagers, bets, lotteries, or games of chance for prizes of value, and nothing in the Service can be cashed out. Griddy does not offer real-money gaming. Real-world prizes are offered only through Prize Events under Section 8.5, which never require a purchase or payment to enter.
6.3 Payments. All purchases are processed by Apple or Google through your app store account. We do not collect or store payment card details. Prices are shown in the App before purchase and may vary by region, platform, and time. Taxes may apply.
6.4 All sales final. Purchases of Virtual Items are final and non-refundable except where required by law or as Apple or Google permits under their policies. Refund requests must be made to the app store from which you downloaded the App; we cannot issue or guarantee refunds through the stores. If a refund, chargeback, or payment reversal is granted, we may remove the corresponding Virtual Items and any benefits obtained with them and may suspend or terminate your account.
6.5 Changes. We may add, remove, reprice, rebalance, limit, or discontinue Virtual Items at any time, including changing how many tokens a draft costs, the daily free allotment, bundle contents, and what Virtual Items unlock. We are not liable for any perceived loss of value from these changes and are not obligated to restore Virtual Items or progress lost through account compromise, device loss, deletion, or technical error.
6.6 Forfeiture. Virtual Items are forfeited without compensation if your account is terminated for violating these Terms, if you delete your account, or if the Service is discontinued.
6.7 Minors. If you are under the age of majority where you live, you may make purchases only with the involvement and consent of a parent or legal guardian. Parents can restrict purchases through device and app store settings. Griddy is not responsible for purchases made by minors without parental consent; refund requests for such purchases should be directed to Apple or Google.
6.8 Drafts. Free and token-funded drafts are consumed when they start. We do not refund or restore drafts or tokens for drafts you abandon or forfeit, for matches that never resolve, or for connection or device problems on your end.
7. Griddy Pro Subscription
7.1 What Pro is. Griddy Pro (“Pro”) is an optional auto-renewing subscription. Its benefits are those described in the App at the time of purchase and may change under Section 7.8. Pro does not change the cards you are dealt or the likelihood of any card and does not guarantee any ranking, score, or outcome.
7.2 Free trial. If you are eligible, Pro may begin with a free trial of the length shown at purchase. Eligibility is determined by Apple or Google and is generally limited to users who have not previously used a Pro trial or subscription. UNLESS YOU CANCEL BEFORE THE TRIAL ENDS, YOUR SUBSCRIPTION CONVERTS TO A PAID SUBSCRIPTION AND YOUR APP STORE ACCOUNT IS CHARGED THE PRICE SHOWN AT PURCHASE. Trial benefits are the same as paid Pro benefits unless the App states otherwise.
7.3 Billing and auto-renewal. Pro is billed through your Apple or Google account at the price and interval shown at purchase. YOUR SUBSCRIPTION RENEWS AUTOMATICALLY AT THE END OF EACH BILLING PERIOD, AND YOUR APP STORE ACCOUNT IS CHARGED WITHIN 24 HOURS BEFORE EACH RENEWAL, UNTIL YOU CANCEL. Griddy does not process payments and has no access to your payment credentials.
7.4 Cancellation. You may cancel at any time through your Apple or Google account’s subscription settings or the Manage Subscription link in the App. Cancellation takes effect at the end of the current billing period, and you keep Pro benefits until then. Deleting the App or your Griddy account does not cancel your subscription; you must cancel through Apple or Google.
7.5 No refunds for partial periods. Subscription fees are non-refundable, and we do not provide refunds or credits for partial billing periods, unused benefits, or periods in which you did not use the App, except where required by law. Refund requests must be made to Apple or Google. We do not offer price protection or refunds if we later lower the price or run a promotion.
7.6 Tournaments. Tournaments and other competitions available through Pro award Virtual Items only. Pro is not an entry fee for any competition, and no Pro benefit includes eligibility for a prize with real-world value. Prize Events (Section 8.5) are separate promotions open to everyone eligible at no cost.
7.7 When Pro ends. When your subscription expires, is canceled and the paid period ends, or is refunded, revoked, or reversed, Pro benefits stop. Tokens already credited to your balance remain subject to Section 6. If a refund or reversal is granted for a period in which you used Pro benefits, we may remove Virtual Items obtained during that period and may suspend or terminate your account.
7.8 Changes to Pro. We may change Pro benefits, add or remove features, or change the price of Pro. Price changes take effect at a later renewal after notice through the App or your app store as Apple, Google, or applicable law requires, and may require your consent. If you do not agree to a change, cancel before your next renewal.
7.9 Restore purchases. Pro is linked to your app store account and your Griddy account and cannot be shared or transferred. Use Restore Purchases in the App to re-link an active subscription after reinstalling or changing devices.
8. Promo Codes, Partner Offers, and Prize Events
8.1 Promo Codes. We may issue promotional codes (“Promo Codes”) directly or through authorized partners and creators. Promo Codes are redeemed on griddy.cc, not inside the App. Unless we state otherwise, Promo Codes have no cash value, are non-transferable, may not be sold or exchanged, may be subject to expiration or usage limits, and may be modified, suspended, or revoked at any time. We are not liable for lost, stolen, expired, or invalid Promo Codes. Codes obtained from unauthorized sources or used fraudulently may be voided and may result in account termination.
8.2 Partner offers. Some Promo Codes or rewards may be tied to actions you take with a third party, such as signing up for or making a purchase with a partner platform. Those transactions are solely between you and the third party and are governed by its terms and privacy policy. Griddy does not control, endorse, or guarantee any third-party offer, is not a party to those transactions, and is not responsible for their eligibility requirements, availability, or fulfillment.
8.3 Affiliate relationships. Griddy may receive compensation when you sign up for or use a partner platform through a link, code, or promotion in the Service. Some partner platforms are restricted to adults (18 or 21 and older, depending on jurisdiction) and may be unavailable where you live. Griddy does not operate any partner platform. You are responsible for confirming that you are legally eligible to use any third-party service.
8.4 Referral rewards and creator codes. Rewards for referrals, sharing, or creator codes are Virtual Items under Section 6, are subject to the conditions shown in the App, may be changed or discontinued at any time, and may be revoked for self-referral, fake accounts, or other abuse. Creators and ambassadors are independent third parties and do not speak for Griddy.
8.5 Prize Events. We may occasionally run competitions or promotions that award prizes with real-world value (“Prize Events”). Each Prize Event is governed by its own official rules, made available in the App or on griddy.cc, which control if they conflict with these Terms. Prize Events are promotional events. No purchase, subscription, or payment of any kind is ever required to enter or win a Prize Event, and purchasing Pro or Virtual Items does not improve anyone’s chance of winning. Unless the official rules state otherwise, Prize Events are open only to legal residents of the United States who are at least 18 years old and are void where prohibited. Potential winners may be required to verify eligibility, sign a release, and provide the information needed to deliver the prize and meet tax requirements, and forfeit the prize if they do not. Prizes are awarded as described in the official rules, cannot be exchanged for cash, and may be substituted with a prize of equal or greater value. Our decisions on eligibility and winners are final. Griddy Sports, Inc. is the sponsor of each Prize Event unless the official rules name another. Apple, Google, and any third party referenced in a prize description are not sponsors of, and are not involved in, any Prize Event.
9. Game Operations, Rankings, and Fair Play
9.1 Changes to the game. Griddy is a live service. We may change any aspect of gameplay at any time, with or without notice, including scoring and chemistry rules, card tiers and talent values, card probabilities, free draft and Solution limits, game modes, seasons, achievements, badges, and leaderboards. We may add, suspend, or remove features, modes, or content, and may test features, offers, and pricing with some users and not others.
9.2 Seasons and resets. Ranked modes may run in seasons. At the end of a season or at other times we determine, ratings, tiers, placements, and leaderboard standings may be reset, compressed, or recalculated. Ratings, rankings, streaks, achievements, and badges are not Virtual Items, have no value, and are not guaranteed to persist.
9.3 Card data. Player cards reflect data available to us at the time and may lag real-world roster changes or contain errors. We may update, correct, add, or remove cards at any time, including after you have drafted them, and make no promise about the accuracy or timeliness of any card.
9.4 Fair play. We use automated and manual systems to detect cheating, exploits, automation, collusion, and abuse. We may void drafts, scores, streaks, and rankings; adjust balances, ratings, or results to correct errors; remove users from leaderboards, leagues, or tournaments; revoke Virtual Items; and suspend or terminate accounts. Our determinations are final and not subject to appeal except as we choose to offer.
9.5 Leagues, tournaments, and commissioners. Leagues and tournaments are created and run by users. A commissioner controls a competition’s settings and membership within the options we provide and is responsible for its name and the conduct within it; commissioners act for themselves, not for Griddy. We do not offer, sanction, or enforce prizes, wagers, or side arrangements among users and have no obligation to resolve disputes between members. We may dissolve any competition, remove members, cancel any match, or change rules or rewards at any time.
9.6 Availability. We may suspend the Service, in whole or in part, for maintenance, updates, or reasons outside our control, and may discontinue the Service at any time. If we discontinue the Service, we have no obligation to refund or compensate you for Virtual Items, subscriptions, or progress, except where required by law.
10. Player Names and Licensed Content
10.1 Factual information. The Service displays the names of professional football players and factual information about them, such as team, position, division, draft year, and jersey number, to operate a game of strategy and for informational and entertainment purposes. This information is obtained from third-party data providers and public sources.
10.2 No affiliation. Except as expressly stated in the App, Griddy Sports, Inc. is not affiliated with, endorsed by, sponsored by, or licensed by the National Football League, any NFL team, the NFL Players Association, or any individual player. Team names, logos, player names, images, and likenesses referenced in the Service are the property of their respective owners.
10.3 Licensed Content. Any player images or likenesses, team logos, or other third-party content that the Service displays under license from a rights holder (“Licensed Content”) may be used only within the Service as part of gameplay. You may not extract, copy, reproduce, or distribute Licensed Content. Licensed Content may be modified or removed at any time, including if a license ends.
10.4 Removal requests. If a rights holder requests removal of any content, we may remove it immediately without notice and without liability to you.
11. Third-Party Services and Links
11.1 Platforms and vendors. The Service relies on third-party providers, including app stores, payment and subscription processors, authentication providers, analytics and attribution services, crash reporting, customer support tools, and sports data providers. Your use of their services is subject to their terms and privacy policies, and we are not responsible for their acts or omissions.
11.2 Links and promotions. The Service may link to or promote third-party websites, apps, communities (such as Reddit, Discord, and X), creators, and partner platforms. We do not control and are not responsible for third-party content, products, or services, and a link or promotion is not an endorsement. You access third-party services at your own risk.
11.3 Communities. Griddy communities on Reddit, Discord, X, and other platforms are governed by those platforms’ terms and any community rules we post. Conduct in those communities may result in action against your Griddy account under Section 4.
12. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, VIRTUAL ITEMS, AND GRIDDY PRO ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS; THAT ANY SCORE, RANKING, STREAK, OR PROGRESS WILL BE PRESERVED; THAT CARD DATA WILL BE ACCURATE OR CURRENT; OR THAT ANY DEFECT WILL BE CORRECTED. YOU USE THE SERVICE AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
13. Limitation of Liability
13.1 Exclusion of damages. TO THE FULLEST EXTENT PERMITTED BY LAW, GRIDDY SPORTS, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS (THE “GRIDDY PARTIES”) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, VIRTUAL ITEMS, PROGRESS, OR RANKINGS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2 Cap. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE GRIDDY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID GRIDDY THROUGH THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
13.3 Basis of the bargain. The limitations in this Section 13 are fundamental elements of the agreement between you and Griddy, and the Service would not be provided without them. Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
14. Indemnification and Release
14.1 Indemnification. You agree to defend, indemnify, and hold harmless the Griddy Parties from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law or the rights of any third party; or (e) any dispute between you and another user. We may assume the exclusive defense and control of any matter subject to indemnification, you agree to cooperate with our defense, and you may not settle any such claim without our written consent.
14.2 Release. If you have a dispute with another user, you release the Griddy Parties from all claims, demands, and damages of every kind, known or unknown, arising out of or connected with that dispute. If you are a California resident, you waive California Civil Code Section 1542, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
15. Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH GRIDDY ON AN INDIVIDUAL BASIS AND LIMITS THE WAYS YOU CAN SEEK RELIEF.
15.1 Informal resolution first. Before starting arbitration or any court proceeding, you and Griddy agree to try to resolve the dispute informally. Send a written notice to support@griddy.cc with the subject line “Dispute Notice” describing the dispute, the relief you seek, and your account username and contact information. Griddy will send its notice to the email or phone number on your account or by in-app message. The parties will make a good-faith effort to resolve the dispute within 60 days of the notice, including, if either party requests, a phone or video conference between you and a Griddy representative. Any statute of limitations is tolled during this period. A party may begin arbitration only after this process is complete.
15.2 Binding arbitration. Except as provided in Sections 15.4 and 15.6, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (“Dispute”) will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as modified by this Section 15. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitrator, not any court, has exclusive authority to resolve all Disputes, including any dispute about the scope, enforceability, or interpretation of this agreement to arbitrate, except that a court will decide any dispute about the enforceability of the class action waiver in Section 15.3 or the batching provisions in Section 15.5. Arbitration will be conducted by a single arbitrator, by documents only or by video conference unless the arbitrator decides an in-person hearing is necessary, in which case it will be held in the county where you live or another agreed location. Judgment on the award may be entered in any court with jurisdiction. If AAA is unavailable, the parties will select another administrator or a court will appoint one.
15.3 Class action and jury trial waiver. YOU AND GRIDDY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any form of class or representative proceeding, and may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. YOU AND GRIDDY EACH WAIVE THE RIGHT TO A JURY TRIAL. If the class action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and decided in court, and all other claims will be arbitrated.
15.4 Small claims. Either party may bring an individual claim in small claims court if it qualifies, in lieu of arbitration.
15.5 Mass arbitration. If 25 or more arbitration demands raising similar claims are filed against Griddy by or with the assistance of the same or coordinated counsel within 90 days, the demands will be administered in batches of up to 50, with one set of filing and administrative fees per batch for each side and a single arbitrator per batch, and any statute of limitations is tolled for demands awaiting a batch. This provision does not authorize class arbitration. If a court finds this provision unenforceable as to any demands, the agreement to arbitrate in this Section 15 is void as to those demands, which will proceed in court under Section 15.10 on an individual basis.
15.6 Exceptions. Either party may seek injunctive or other equitable relief in court to protect its intellectual property rights or to stop unauthorized use of the Service, including cheating, automation, or scraping, pending completion of arbitration. Nothing in this Section 15 prevents either party from seeking public injunctive relief in court where that right cannot be waived under applicable law.
15.7 Fees. Payment of filing, administrative, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules. If the arbitrator finds that a claim was frivolous or brought for an improper purpose, the arbitrator may require the filing party to reimburse the other party’s fees.
15.8 Opt-out. You may opt out of this agreement to arbitrate by emailing support@griddy.cc within 30 days after you first accept this version of these Terms, with the subject line “Arbitration Opt-Out,” your username, and a statement that you decline to arbitrate. Opting out does not affect any other part of these Terms. If you opt out, Section 15.10 governs.
15.9 Changes to this section. If Griddy changes this Section 15 after you accept these Terms, you may reject the change by notifying us within 30 days; the version you previously accepted will continue to govern your Disputes.
15.10 Governing law and venue. These Terms and any Dispute are governed by the laws of the State of Delaware and applicable U.S. federal law, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the arbitration agreement. If a Dispute is not subject to arbitration, it will be brought exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction. Nothing in this Section deprives you of consumer protections that cannot be waived under the law of your state of residence.
15.11 Time limit. To the extent permitted by law, any claim must be brought within one year after it arises or it is permanently barred.
16. Apple and Google App Store Terms
16.1 Apple. If you downloaded the App from the Apple App Store, the following applies. These Terms are between you and Griddy only, not Apple, and Griddy, not Apple, is solely responsible for the App and its content. Your license to the App is limited to use on Apple-branded devices you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed by other accounts associated with you via Family Sharing or volume purchasing. Apple has no obligation to furnish maintenance or support for the App. If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the App (if any); to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are Griddy’s sole responsibility. Griddy, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims under consumer protection or similar legislation. In the event of any third-party claim that the App or your possession and use of it infringes that third party’s intellectual property rights, Griddy, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of the claim. You represent that you are not located in a country subject to a U.S. Government embargo or designated a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties. You must comply with applicable third-party terms when using the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
16.2 Google. If you downloaded the App from Google Play, your use is also subject to the Google Play Terms of Service, and Google is not a party to these Terms and has no responsibility for the App or its content.
16.3 Device and platform requirements. The App requires a compatible device, operating system, and internet connection. We may stop supporting older devices or operating systems at any time.
17. Termination
17.1 By you. You may stop using the Service at any time and may delete your account in the App or by contacting support@griddy.cc. Deleting your account does not cancel a Pro subscription; cancel through Apple or Google first (Section 7.4).
17.2 By us. We may suspend or terminate your access to all or part of the Service at any time, with or without notice, for any reason, including violation of these Terms, suspected fraud or cheating, extended inactivity, legal requirements, or discontinuation of the Service.
17.3 Effect. On termination, your license ends, your access to Virtual Items, Pro benefits, progress, and rankings ends, and no refund is owed except where required by law. If we terminate your account for violating these Terms, you are not entitled to any refund of Virtual Items or subscription fees, and you may not create a new account without our permission. Sections 5.1, 5.4, 5.5, 6, 7.5, 7.7, 8.5, 10, and 12 through 19 survive termination.
18. Changes to These Terms
We may update these Terms from time to time. Updated Terms take effect when we post them in the App or on griddy.cc with a new effective date. For material changes, we will also notify you in the App or by another reasonable method. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, stop using the Service and, if applicable, cancel your subscription before the next renewal. Changes to Section 15 are subject to Section 15.9.
19. General Provisions
19.1 Entire agreement. These Terms, the Privacy Policy, and any Additional Terms are the entire agreement between you and Griddy about the Service and supersede any prior agreements.
19.2 Severability. If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full force, subject to Section 15.3.
19.3 No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
19.4 Assignment. You may not assign or transfer these Terms or your account. We may assign these Terms without restriction, including to an affiliate or in connection with a merger, acquisition, or sale of assets.
19.5 Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including outages of Apple, Google, or other third-party providers, data provider failures, labor disputes, government action, natural disasters, or network failures.
19.6 Export and sanctions. You may not use or export the App in violation of U.S. export laws or sanctions programs.
19.7 Notices. We may send notices to you by in-app message, push notification, text message to your account phone number, or email to any address associated with your account. Notices to Griddy must be sent to the addresses in Section 20.
19.8 Electronic communications. You consent to receive communications from us electronically and agree that electronic agreements, notices, and records satisfy any legal requirement that they be in writing.
19.9 California users. Under California Civil Code Section 1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
19.10 International use. We operate the Service from the United States and make no representation that it is appropriate or available elsewhere. If you use the Service from outside the United States, you are responsible for complying with local law.
19.11 Interpretation. Headings are for convenience only. “Including” means “including without limitation.” These Terms will not be construed against Griddy because we drafted them.
20. Contact
Questions about these Terms: support@griddy.cc.
Dispute notices and arbitration opt-outs: support@griddy.cc using the subject lines specified in Section 15. All other legal notices: support@griddy.cc with the subject line “Legal Notice,” and by mail to Griddy Sports, Inc., 251 Little Falls Drive, Wilmington, DE 19808, Attn: Legal.